CASE STUDY

Publishers Circulation Fulfillment

ABOUT

PCF (Publishers Circulation Fulfillment) has partnered with SCG to optimize their HRIS platform and help them manage various HCM needs given a lapse in HR personnel. They currently leverage approximately 35 hours per month and have seen improvement across their HR workflows, compliance adherence, and recruitment strategies.

SOLUTIONS

  • Talent acquisition support
  • Tax & Compliance Assistance
  • System Workflow Optimization
  • Custom Reporting
  • Employee Engagement

OVERVIEW

PCF (Publishers Circulation Fulfillment) provides last-mile home and business delivery services to the print media industry primarily in the northeast region of the US.

The organization implemented their HRIS over 5 years ago and with unanticipated turnover in their HR admin function, required support to keep their operations running smoothly. In addition, this opened the opportunity for a refresh to better optimize their system to their internal workflows. SCG was employed at a fractional basis to help them with tax and compliance assistance, custom reporting, optimizing system workflows and distributing checklists out for employee engagement.

Based on the strong collaboration between SCG consultants and PCF’s leadership, the organization was able to realize stronger reporting to aid their recruiting team, efficient electronic workflows for tax/compliance reports to reduce unnecessary penalties, and improved tracking for driver documentation. Together, SCG & PCF are leveraging technology and HCM expertise to boost their workforce forward.

Industry:Logistics Company

Business Model: B2B

Website: pcfcorp.com

Headquarters: Hunt Valley, MD

Year Founded: 1984

Stage: Privately Held

Services Offered: HCM Services

$720

Prevented Fees Since Q2 Management of compliance and tax filing reduced overhead/penalty costs

$3.3K

Dollars Saved Monthly Improved efficiency shown by increased output while reducing hours from 40 to 10

114

Employer Checklists Deployed Increased employee engagement & noted $234 in employer savings thus far

Clarissa Bader

Implementation Solutions Consultant | SCG

"Working with PCF has been a delightful experience, highlighting the impact of SCG's collaboration. PCF's dedication to optimizing HR workflows and compliance aligns with SCG's mission. Our partnership began with foundational HRIS support and evolved into a robust relationship, achieving milestones like deploying an employee driver checklist, streamlining tax and compliance reports, and enhancing recruitment strategies.

James and the leadership team at PCF have seamlessly integrated our solutions, driving the success of our initiatives. Their proactive approach has resulted in a more efficient HRIS, improved employee engagement, and stronger compliance processes, significantly reducing the risk of penalties. The journey with PCF has been rewarding, positioning them for continued success."

James Cunningham

VP, Communications & Change Management | PCF

"When we faced unexpected turnover of our HRIS system owner and their backup, we quickly turned to the SkillCloud Group. Their straightforward approach was reassuring, and within 72 hours, we were assigned Clarissa Bader. She brought the expertise we needed and quickly became like a new team member, diving in with a calm, focused attitude.

Clarissa has exceeded our expectations, offering not just answers but suggestions for better system use and optimization. She is flexible and patient helping us meet our goals, while also ensuring we remain in compliance. SCG has provided PCF with an invaluable, timely, and affordable solution, and is partnering with us in our search for a full-time resource. We highly recommend SCG.”