CASE STUDY
UptimeHealth
ABOUT
Uptime Health initially leveraged SCG’s HR Managed Services for HR support and payroll servies with a zero commitment “pay as you need” engagement of 5 hours/month beginning in February od 2024. They have since expanded to 35+ hours a month across a variety of HR needs.
SOLUTIONS
- Talent acquisition support
- Payroll management
- Employee handbook and policy creation
- DOL contractor testing
- New hire onboarding
- Benefit policy changes and open enrollment
OVERVIEW
UptimeHealth is a fast-growing software company that empowers care providers to make patients’ lives better. It helps medical facilities manage their processes, devices, and data in the cloud with simple-touse cloud software.
With their scale of operations came the need for efficiency of HR tasks such as payroll and people management. UptimeHealth leveraged the zero-commitment “pay as you need” Managed HR support very early allowing them to scale during a period of unpredictable rapid growth.
After an initial zero-payment commitment package at a low access of 5 hour/month, UptimeHealth quickly ramped up to using 35+ hours a month once value was determined with SCG as their HR partner.
Industry:Digital Health
Business Model: B2B
Website: UptimeHealth.com
Headquarters: Boston, MA
Year Founded: 2018
Stage: Privately Held
Services Offered: HR Managed Services
10X
Increase in HR Services After initial value was seen with early no-commitment package
6.5K
Dollars Saved Monthly Compared to employing a full-time HR manager in house
65%
Increase in New Hires Successful onboarding & employee satisfaction during period of high growth
Stephanie Loft
HR Client Manager, SCG
"UptimeHealth has embodied the “why” behind what we do what we do here at SCG. With an ambitious mission, strong company culture, and a rapid growth trajectory, being able to support them in these goals has been incredibly rewarding.
They started with minimal hourly support with limited commitment but extended to a larger growing partnership after experiencing the value behind the HR Support services SCG has provided, especially during a substantial acquisition.
Bill Olsen and Jinesh Patel have provided me a high level of integration in their team, and supported my initiatives throughout this process, making me feel like an integral part of the company. As leaders they have created a strong company culture of employee engagement and commitment to the company mission and values, and I am confident that their company will continue to experience success and growth.”
Jinesh Patel
Founder & CEO, UptimeHealth
"As CEO of UptimeHealth, a tech company dedicated to simplifying equipment management for outpatient healthcare providers, finding partners who understand our unique challenges and culture is paramount. Skillcloud Consulting's HR Managed Services have been an invaluable asset to our organization.
Stephanie acts as an extension of our team, seamlessly integrating with us to provide scalable HR solutions that allow us to focus on scaling our business without compromising on our operational efficiencies. Their expertise in managed payroll, compliance, and HR strategy has not only saved us time and money but also significantly contributed to our growth and success.
I wholeheartedly recommend Skillcloud Consulting to any organization looking to enhance their HR capabilities with a team that truly cares about your success. I'm thankful we brought on their HR Managed Services as early as we did so we were proactive and ready to tackle unforseen challenges before it was too late to act."
