Building Inclusive Workplaces: The Power of Diversity, Equity, and Inclusion (DEI)

TJ Lovell

Partner, HCM Channel & Strategic Partnerships

In today’s business landscape, Diversity, Equity, and Inclusion (DEI) has evolved from a “nice-to-have” to a “must-have” strategy for organizational success. Forward-thinking companies are embedding DEI initiatives into their core values, recognizing that these efforts not only enhance the work environment but also drive profitability, innovation, and employee engagement. Let’s explore why DEI is essential and highlight key statistics that underscore its importance in shaping the future of work.

Why DEI Matters

DEI initiatives create inclusive workplaces where employees feel valued, respected, and empowered to bring their full selves to work. When done right, DEI strategies lead to increased innovation, enhanced problem-solving, and better financial performance. A diverse workforce offers varied perspectives, which helps companies approach challenges creatively and deliver better results.

According to a McKinsey report, companies in the top quartile for ethnic diversity were 36% more likely to outperform their peers on profitability. Meanwhile, organizations in the top quartile for gender diversity were 25% more likely to financially outperform their less diverse competitors.

 

These numbers show that diverse teams don’t just “look good”—they drive business success.

Key Statistics Supporting DEI

  1. Employee Preferences for DEI: According to a survey by Glassdoor, 76% of job seekers and employees consider diversity an important factor when evaluating companies and job offers​ In fact, for people of color, this number jumps to 86%. This shows that DEI is critical not only for retention but also for attracting top talent in an increasingly competitive job market.
  2. Higher Innovation from Diverse Teams: A study by Boston Consulting Group (BCG) found that companies with above-average diversity on their leadership teams report 19% higher revenues due to innovation​. This is because diverse teams are better equipped to understand the needs of a broader customer base and develop creative solutions.
  3. Retention & Engagement: Research from Deloitte reveals that organizations with a strong focus on DEI report 5.4 times higher employee retention​. Inclusive environments foster a sense of belonging, which leads to higher employee engagement and lower turnover. Employees who feel respected and included are also more likely to stay with the company longer and contribute meaningfully to its goals.
  4. DEI and Market Performance: A report by Harvard Business Review found that companies with diverse boards of directors outperform their peers by 34% in total return to shareholders. This further demonstrates that DEI isn’t just a trend—it’s a vital component of long-term business sustainability.

How DEI Drives Business Success

  1. Boosting Innovation: Diverse teams encourage out-of-the-box thinking. For example, Forbes research found that 56% of executives believe diversity fosters greater innovation. Diverse employees bring unique perspectives that enable businesses to understand and tap into a wider range of markets and customer needs.
  2. Enhancing Employee Well-being: Inclusive companies report lower rates of employee stress and burnout. Gallup reports that engaged and inclusive teams experience 41% less absenteeism and 59% lower turnover​. Prioritizing DEI leads to a healthier, more engaged workforce, which translates into better overall performance.
  3. Improving Customer Relations: With consumers increasingly favoring brands that align with their values, DEI initiatives can also strengthen customer relationships. Building a diverse workforce helps companies reflect the communities they serve, creating more authentic connections with customers.

According to Accenture, 41% of consumers have shifted their business away from companies they feel are not diverse or inclusive.

DEI: A Strategic Investment for the Future

Incorporating DEI into your company’s culture is more than just a moral imperative—it’s a business imperative. As the workforce continues to diversify and customer expectations evolve, organizations that prioritize DEI will not only attract top talent but also stay ahead of the curve in terms of innovation and market performance.

Investing in DEI today ensures that your business remains relevant, resilient, and profitable in the future.

About the Author: TJ Lovell 

TJ Lovell is a seasoned professional with over a decade of experience in the Human Capital Management (HCM) industry. As a partner at Skillcloud Consulting Group, TJ is dedicated to delivering best-in-class employee and client experiences as he drives the HCM Channel and Strategic Partnership side of the business. His extensive background includes working with Fortune 500 companies and fast-growing, disruptive organizations, allowing him to gain a comprehensive understanding of the entire employee lifecycle. He thrives in dynamic roles and can support organizations of all sizes in optimizing their HCM systems for compliance, efficiency, and accuracy. His commitment to excellence and his ability to drive meaningful business outcomes make him a trusted advisor and a vital asset to the clients he serves.