Preparing for 2025 Open Enrollment: A Strategic Approach

Tina Imm

Sales Director

As we approach 2025 open enrollment, it’s essential to begin preparations early to ensure a smooth and successful process. Open enrollment is a critical period when employees review and make changes to their benefits packages.

Getting the open enrollment process right is important for employee satisfaction & organizational efficiency. 

Key Preparation Steps for 2025 Open Enrollment

  1. Assess Your Current Benefits Package: Start by evaluating your existing employee benefits offerings. With the 2025 open enrollment period approaching, this is the ideal time to identify what works well and where there may be gaps. Ensuring that your benefits package is competitive and aligned with your workforce's needs is crucial to retaining talent.
  2. Early Engagement with Your Broker: Collaborating with your benefits broker early in the process is vital to securing the best possible rates and plan options. Accurate data is key to this process, and SCG can support your efforts by creating detailed census reports that your broker can use to take to market. This step is crucial for locking in favorable terms before the 2025 health insurance open enrollment period begins.
  3. Update HCM, Payroll, and Benefits Administration Portals: As the 2025 open enrollment season approaches, ensuring that your HCM, payroll, and benefits administration portals are updated with the new rates and plan details is essential. This will reduce confusion and prevent errors during the enrollment process. SCG can handle these updates, ensuring that your systems are ready for the influx of employee interactions during the open enrollment period.
  4. Develop an Effective Communication Strategy: Clear communication is essential for a successful open enrollment period. Developing a robust communication plan that includes regular updates, detailed FAQs, and accessible resources will help your employees make informed decisions. As we near 2025, SCG can assist in designing and managing this communication strategy, ensuring that your employees are well-informed throughout the process.
  5. Provide On-Site Support During Enrollment: On-site support during open enrollment can be a game-changer. Having knowledgeable professionals available to answer questions and provide guidance can significantly improve the employee experience. SCG offers on-site service for open enrollment meetings, helping to ensure that your employees receive the support they need when making crucial benefits decisions.
  6. Monitor Progress and Run Post-Enrollment Reports: Throughout the 2025 open enrollment period, it’s important to monitor participation rates and gather feedback. This allows for adjustments to be made as necessary and ensures that the process is on track. After enrollment closes, running post-enrollment reports is essential to evaluate the effectiveness of your strategies. SCG can provide these post-enrollment reports, offering insights into participation trends and areas for future improvement. 
By following these steps and leveraging the expertise of Skillcloud Consulting Group, your organization can navigate the complexities of 2025 open enrollment with confidence, ensuring a smooth and successful experience for both employees and employers alike. 

About the Author: Tina Imm 

Tina Imm is an accomplished professional with over 30 years of experience in the HCM industry. As a leader at Skillcloud Consulting Group, Tina excels in connecting organizations with the right consultants to support their Payroll, Human Resources, Benefits, and Timekeeping projects. Her work spans the entire employee lifecycle, from hire to retire, ensuring that clients of all sizes and industries achieve compliance, efficiency, and accuracy in their HCM and HRIS systems. Tina's deep commitment to optimizing these systems positions her as a trusted advisor and a key contributor to the success of the organizations she supports.